All Consignments and their packaging must be fit and safe to be handled and carried by us and no Consignment can exceed the dimensions or carrying capacity of the vehicle booked. Full guidance on vehicle sizes above. 

We can usually carry unpacked items, but this must be discussed with our customer service team in advance – 0800 294 2442 or operations@courierexpress.co.uk – as special protective packaging may be required to be supplied by us. For goods of this nature, cover for loss or damage in transit must be confirmed by us in writing in advance of collection, otherwise goods are carried entirely at your own risk. In addition, any liability is strictly limited to our terms and conditions (available here), unless additional liability cover is also confirmed in writing by us in advance of collection. 

We will not carry under any circumstances bullion, antiques, cashiers or travellers cheques, currency, stamps,  firearms, money orders, cigarettes, animals, precious stones or metals or negotiable instruments in bearer form and will have no liability  (whether caused negligently or otherwise) for loss, damage, mis-delivery  or non-delivery or late delivery of the same.

We will carry, but for insurance reasons cannot provide any form of liability cover for any perishable goods,  food, liquids, plants, drugs, medicines or alcoholic beverages. These are therefore carried entirely at your own risk.

Dangerous Goods:

We cannot transport any items specified in classes 1, 2.3 or 7 of the UNRTDG; and  unless we otherwise agree in writing before transit commences, contain any other class of Dangerous Goods.

if we agree to carry any Dangerous Goods  you must comply with all requirements of the UNRTDG in relation to such  goods and you warrant that no Consignment will contain any Dangerous  Goods in excess of the amounts thereof specified in the UNRTDG;

You must provide us with a full written declaration of the nature and  content of such goods and the nature of the hazard presented by such  goods together with all instructions for the safe handling of such  goods. Such goods must be  properly and safely packed and labelled in accordance with any  requirements which we specify and in accordance with statutory  regulations in force from time to time for transport by road, sea or  air;

You will indemnify us and  keep us indemnified against all any costs, expenses, liabilities,  injuries, losses, damages, claims, demands, proceedings or legal costs  and judgments which we suffer or incur as a result of any breach of the  warranties contained in this clause, or us carrying such Dangerous  Goods, whether declared as such or not.