Quote Guidance
SAME DAY COURIER ONLINE QUOTE & BOOKING
TERMS AND CONDITIONS
All consignments are carried subject to our terms and conditions. By placing a booking with us, you are confirming your acceptance. For full details please click here.
For a same day courier service, please click above for an instant quote. For our other services including next day parcel and pallet delivery, haulage or international services please email operations@courierexpress.co.uk or call 0800 294 2442 to speak to one of our customer services team.
If you require additional liability cover, please call 0800 294 2442 or email operations@courierexpress.co.uk for a quote. Any journeys requiring vehicles to use ferries or trains will incur additional charges, please call or email for a quote in this instance.
RESTRICTED ITEMS
There’s not much we can’t carry, but for a full list of restricted items or items that can not be covered by insurance, please see below. If you are still unsure, feel free to give us a ring.
VEHICLE SIZE GUIDE
CHOOSE A SMALL COURIER VAN FOR:
Boxes or 1 pallet under 500 kgs
Maximum pallet height – 105
Load space dimensions
Floor length – 150
Width between wheel arches – 110
Interior Height – 110
CHOOSE A SWB TRANSIT COURIER VAN FOR:
Boxes / pallets over 500 kgs, but under 800 kgs total weight
Maximum of 2 Standard or 2 Euro pallets
Load space dimensions (between wheel arches):
246 (L) x 134 (W) x 127 (H)
CHOOSE A LWB TRANSIT COURIER VAN FOR:
Boxes / pallets over 800 kgs, but under 1,200 kgs total weight
Maximum of 3 Standard or 4 Euro pallets
Load space dimensions (between wheel arches):
330 (L) x 134 (W) x 154 (H)
TRUCKS & SPECIALIST VEHICLES
For more details on our trucks and specialist vehicles and services, feel free to give us a call on 0800 294 2442 or send us an email operations@courierexpress.co.uk
IF YOU ARE IN ANY WAY UNSURE ABOUT ANY OF THE ABOVE, THEN PLEASE CALL US ON 0800 294 2442
RESTRICTED AND PROHIBITED ITEMS GUIDANCE
ITEMS REQUIRING SPECIAL CARE IN TRANSIT:
All consignments and their packaging must be fit and safe to be handled and carried by us and no consignment can exceed the dimensions or carrying capacity of the vehicle booked. Full guidance on vehicle sizes above.
We can usually carry unpacked items, but this must be discussed with our customer service team in advance – 0800 294 2442 or operations@courierexpress.co.uk, as special protective packaging may be required to be supplied by us. For goods of this nature, cover for loss or damage in transit must be confirmed by us in writing in advance of collection, otherwise goods are carried entirely at your own risk. In addition, any liability is strictly limited to our terms and conditions (available here), unless additional liability cover is also confirmed in writing by us in advance of collection.
We will not carry under any circumstances bullion, antiques, cashiers or travellers cheques, currency, stamps, firearms, money orders, cigarettes, animals, precious stones or metals or negotiable instruments in bearer form and will have no liability (whether caused negligently or otherwise) for loss, damage, mis-delivery or non-delivery or late delivery of the same.
We will carry, but for insurance reasons cannot provide any form of liability cover for any perishable goods, food, liquids, plants, drugs, medicines or alcoholic beverages. These are therefore carried entirely at your own risk.
DANGEROUS GOODS:
We cannot transport any items specified in classes 1, 2.3 or 7 of the UNRTDG; and unless we otherwise agree in writing before transit commences, contain any other class of Dangerous Goods.
if we agree to carry any Dangerous Goods you must comply with all requirements of the UNRTDG in relation to such goods and you warrant that no Consignment will contain any Dangerous Goods in excess of the amounts thereof specified in the UNRTDG;
You must provide us with a full written declaration of the nature and content of such goods and the nature of the hazard presented by such goods together with all instructions for the safe handling of such goods. Such goods must be properly and safely packed and labelled in accordance with any requirements which we specify and in accordance with statutory regulations in force from time to time for transport by road, sea or air;
You will indemnify us and keep us indemnified against all any costs, expenses, liabilities, injuries, losses, damages, claims, demands, proceedings or legal costs and judgments which we suffer or incur as a result of any breach of the warranties contained in this clause, or us carrying such Dangerous Goods, whether declared as such or not.